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Feedback & Compliments

Compliments

If you have had a positive experience with BABI, please get in touch! Please send an email to admin@babi.org.au.

FOR CURRENT OR PAST CLIENTS WHO HAVE ENGAGED WITH BABI AND WISH TO PROVIDE FEEDBACK PLEASE COMPLETE THIS ONLINE SURVEY.

Complaints

To develop and improve BABI services, BABI would like to know what you think.  As well as aspects you found useful, please share how BABI can improve.

BABI treats all complaints seriously. Your confidentiality will be maintained at all times, except in circumstances where there is an immediate threat to you or to a person being accused, or as required by legislation.

Anonymous complaints will be accepted and acted upon, however if insufficient information is provided, it may impact on how BABI can deal with the complaint.

If you would like further information on BABI’s Complaints Procedure, click here.

To make a complaint to BABI, please fill out the below form, and BABI will respond.

Submit a complaint

    Contact Details

    Complaint Information

    Please describe your complaint. Please include dates, times, places and names if known.
    How have you dealt with the matter so far? Spoken to staff, phoned General Manager etc.
    What action would you like taken to resolve your complaint?
    Please read our complaints procedure document.